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Delete your Riffmigo account
This page explains how to delete your account in the Riffmigo app (developer: Riffmigo) and the data associated with it.
1. Delete in the app (recommended)
Open Riffmigo and:
- Go to the Profile tab;
- Tap “Delete account”;
- Confirm. Your account is deactivated immediately and its data is deleted right after.
2. If you can't use the app
Email support@riffmigo.com from the address you signed up with, with the subject “Delete account”. We verify your identity, delete the account within 30 days, and reply to confirm.
3. Data we delete
- Account data: email address, user ID, sign-in identity;
- The guitars, pedals, amps and rigs you added;
- Adaptation requests and results, saved tones and feedback;
- Subscription entitlement and usage records.
4. Data we keep, and for how long
- Encrypted database backups: overwritten after at most 7 days;
- Server technical logs: kept for at most 30 days;
- Google Play, the App Store and RevenueCat keep purchase records under their own policies. Deleting your account does not cancel a subscription; cancel it in Google Play or the App Store.